We strive to ensure your order arrives as quickly as possible and if needed, to make your return or exchange as easy as possible.

Shipping – We offer FREE shipping within the US via domestic delivery on all orders over $49. Faster and rush shipping is also available at checkout.

Returns or Exchanges – Returns are allowed within 30 days. Exchanges are accepted also within 30 days for an item of equal or greater value. Returns must be in new condition with all original tags, boxes and documentation. Call for a Return Merchandise Authorization (RMA); returns will not be processed without this authorization. Special orders, jewelry showing alterations or use will not be accepted.

Note – All jewelry orders are packaged in an elegant box and can be gift wrapped. Images on our website or other visual locations may appear to be larger or smaller than actual size. All prices are subject to change without notice.

Mailing Address – Please secure your return or exchange and mail it to:

CARLO BENI Store
866 Iwilei Rd. Suite 206
Honolulu HI 96817

For QUESTIONS – A customer adviser is available weekdays from 9am – 3pm Hawaiian Standard Time.

Toll Free: 1-877-949-5299
Honolulu: 808-545-3179
International: +001-808-545-3179

You can also email us at: info@carlobeni.com